Refund Policy

30-day money-back guarantee

When Work Stops™, operated by David McFadden, offers a 30-day money-back guarantee on the Recovery Toolkit and any other paid digital products purchased through this site. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no complicated forms, no hard questions.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all purchases on this site.

• Visit paddle.net and enter the email address you used at checkout to manage your order and request a refund.
• Or email us at support@whenworkstops.org and we'll help you through it.

Approved refunds are typically returned to your original payment method within 3–10 business days, depending on your bank.

If money is tight

Please remember: the Resource Center, Hope Guide, and every free guide on this site are always free. If a paid product isn't right for you, you never have to buy anything to get help here.

More detail

For the full mechanics of how refunds are handled by our Merchant of Record, see the Paddle Refund Policy.